Overview of IGC air conditioners: error codes, comparison of models and their characteristics

The IGC (Industrial Global Climate) brand was founded in 2006 in the UK. Manufacturing facilities are located in Southeast Asia. This policy of the company made it possible to make the company's products available for the market of Russia, Europe and the CIS countries, while maintaining the British traditions of quality. The company is engaged in the full-scale production of climatic equipment for domestic and industrial needs. The manufacturer is armed with the most innovative technical developments capable of meeting the needs of large industrial enterprises and factories.

Product lines

IGC boasts not only a variety of domestic air conditioners, but also commercial climate systems (semi-industrial and industrial). The choice of an air conditioner, depending on how many square meters of the area of ​​the room, for what purposes it is used, the number of mounting nodes (points), the architectural features of the building.

Household split systems

The manufacturer produces household wall, cassette, duct, floor and ceiling split systems for small rooms up to 100 m2. It is recommended to install household split systems in offices and residential premises. If one indoor unit is not enough, then you can resort to IGC multisplit systems, creating a kind of "hub".

The principle of "hub" is based on the possibility of installing one universal outdoor unit, capable of serving many indoor units. The calculation of the maximum permissible number of "nodes" is carried out according to the "maximum permissible load (W)" on the external unit.

Semi-industrial air conditioners

For air conditioning of premises up to 350 m2, it is recommended to use semi-industrial IGC air conditioners: column, cassette industrial, floor-to-ceiling, duct industrial. A distinctive feature from household products: increased power (consumption and output), size, weight and price.

VRF systems

The company is engaged in the production of VRF systems. Such multi-zone systems are widely used in creating their own microclimate in multi-storey buildings with a large number of rooms. In general, one outdoor unit, when calculating: one room - one indoor unit, is capable of serving 150-500 m2.

The IMS-EX450NB model is the most powerful VRF modular outdoor unit from IGC, the efficiency of which is 50 kW, designed to connect 20 indoor units at the same time. To increase the power, the manufacturer has provided for the possibility of stacking up to 4 IMS units, which in total will be able to deliver about 180-200 kW.

Industrial air conditioners

Industrial climate systems, designed for loads over 200 kW. The minimum recommended area for the installation of industrial equipment is 400 m2.

The IWCBS-1420A / C is a powerful IGC screw compressor chiller rated for 1.4 MW load.

Installation of an air conditioner, a multi-block design, will require additional configuration and installation: communications, air duct systems, air distribution devices, etc. avoid causing damage to equipment.

Popular models and comparison of characteristics

Climatic products for household use from IGC have gained great popularity in the Russian market in the category of "price-quality ratio". For a relatively low price, the buyer receives a multifunctional split system made of high quality materials.

Free Match

The most unique line of solutions for the home is the "Free Match" series. IGC "Free Match" is a multi-split system featuring a universal outdoor unit and an inverted compressor. One such outdoor unit, designed for a certain power, can be used to connect two or more indoor units of any type of installation. The products of this line provide ventilation of premises with an area of ​​50-100 m2.

Comfort

The entire line of air conditioners is made in a strict "minimalist" style, without any frills.

Features of the Comfort series:

  • Survey LED panel hidden under plastic.
  • Ionizer, carbon, deodorizing filters.
  • Smart defrost is only activated when needed.
  • Energy efficiency class A - high efficiency of the device.
  • The maximum cooling capacity is 7 kW.
  • The Hot Start function will turn on the warm air only after the heat exchanger has warmed up.

Neo white

The products of the Neo line are made in the spirit of "modernity". The front panel is equipped with three LED indicators showing the current operating status.

Features of the Neo series:

  • Energy efficiency class A.
  • Lysokinase BioHepa filter and deep nylon mesh filter - trap pollen, mold, dust, and other allergens.
  • Sleep function.
  • Hot start function.
  • Follow me mode is a smart motion-sensing system that maintains the temperature only if someone is present in the room.

Smart DC Inverter

The inverter compressors of the IGC Smart Inverter range of air conditioners feature low power consumption, increased service life, more accurate temperature control, and durability.

Features of Smart DC Inverter series:

  • Energy savings up to 30%.
  • As many as two charcoal filters.
  • Built-in air ionizer.
  • Modern LED display on the front panel.
  • The compressor is manufactured in Japan, the founding homeland of inverter compressors.
  • Compact and modern design, fits perfectly into any interior.

The table below shows the comparative characteristics of popular models.

ModelRAS-09NHG / RAC-09NHGRAS-07NHQ / RAC-07NHQIGC ICM-18H / U
SeriesComfortNeoICM
Heating capacity2780 Wt2400 Wt5500 Wt
Cooling capacity2640 Wt2400 Wt5000 watts
Power consumption (cooling / heating)815 W / 765 W730 W / 650 W2950 Wt
Recommended service area25 m220 m250 m2
Indoor unit noise level32-36 dB28-39 dB34 dBA
Ionizerthere isthere isNot

IGC Console and Air Conditioner Instructions

IGC cares about its customers and therefore provides detailed instructions on how to operate, install the air conditioner, and operate the remote control.

The instruction for air conditioners of the RAS HQ / HH / HG series is divided by content into thematic sections and subsections. It is recommended that you read the entire user manual to avoid unintended consequences.

Important Tips:

  • Precautions. Be sure to ground the air conditioner; do not direct the air flow at yourself; do not install the air conditioner where flammable gas is stored; close doors and windows when the device is operating; do not insert foreign objects into the air net.
  • Care and maintenance. The outdoor unit (except for the removable filter) should be cleaned only with dry cloths, do not use chemicals and spray water in the inner compartment. It is recommended to clean the air filter and grill at least once every two weeks, before starting the procedure, disconnect the device from the power.
  • Trouble-shooting.In case of abnormal sounds, a burning smell from the air conditioner, frequent interruptions, and independent reboots during operation, as well as water leaks from the indoor unit, immediate repair of the air conditioner will be required. Repairs are recommended to be made at authorized service centers.
  • Remote control tips. The remote control for the air conditioner is universal for a series of models, so the air conditioner may not have any functions that are present on the button panel of the remote controller. It is not recommended to leave batteries in the remote control if you no longer need to use it. Dead batteries must not be thrown into a fire; disposal must be carried out in full compliance with standards.

IGC air conditioner error codes

Each IGC air conditioner model has a built-in self-diagnosis function. When a malfunction occurs, the error codes of the air conditioners are displayed on the display, and on the remote control, accompanied by a flashing operating mode indicator.

Common code errors:

  • E1 (indicator flashes 1 time): damage to the temperature measurement sensor of the indoor unit.
  • E2 (indicator flashes 2 times): the sensor for measuring the temperature of the pipe in the room is damaged.
  • E6 (indicator flashes 6 times): The fan motor in the indoor unit does not work.

All other codes and their decoding are indicated in the operating instructions, as well as in the images presented.

User reviews

The network has mostly positive reviews of IGC air conditioners. In general, buyers are satisfied with the purchased product, there are very few negative reviews “in essence”.

Benefits:

  • Nice price and build quality.
  • All characteristics specified by the manufacturer have been complied with.
  • Fully remote control, in "human-readable" language.
  • Low noise level, quickly picks up the desired room temperature.

Many users are very satisfied with the self-cleaning and the "comfortable sleep" mode.

Disadvantages:

  • The design is too simple.
  • There was a shortage of more than half of the freon that was supposed to be in the system.
  • It is not included in the set, and it is not possible to buy a wired remote control for the wall.
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